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BPHelpDesk - Support Tickets Helpdesk PHP Script                     BPPennyMultiBid - Penny auction script like Swoopo BPHotelReservation - Hotel Reservation site script BPLowerAuction - Lower Bid Auction Script BPAuction - eBay like Auction PHP script BPRestaurant - Restaurant site script BPAutosales - Auto Dealer Car Sales PHP Script BPTraveling - Travel Website PHP Script BPHolidayLettings - Holiday Lettings Site Script PHP AJAX DataGrid Mini Blog Our other scripts: BPLawyerCaseDocuments - Lawyer Case Documents Script BPConferenceReporting - Web Reporting ASP.NET Site BPTutors - Tutoring site script BPSurvey- Survey Creating Script BPStudents - Students Course Assessment Test Script BPMembers - Company Network Script BPowerItaliano - Unique Low Bid Auction (Italian version) BPDentalClinic - Dental Clinic Site Script BPSiteBuilder - CMS - Site Builder script with e-commerce BPJobSite - Job Site PHP Script BPDutchAuction - Dutch Auction Script BPArtGallery - Art Gallery Site Script Equipment Renting Bookings Database ASP.NET Script BPDomains - domains marketplace script BPMobilePizza - Mobile application to order Pizza - J2ME BPProductConfigurator - Customized Products Shopping Script BP-T-Shirt - Custom T-Shirt WebStore Script BPGames - Games Site Script BPApparelStore - Apparel/Clothing Webstore Script BPJewelry - Jewelry store site script Google Map User Location Control ASP.NET   Technology: PHP5 OO Database: MySQL Version: 1.0 License: GNU GPL Price: $29.90 Do you want to customize this script? - We are here to help you! BPHelpDesk is a script for remote technical support. Client can register, and purchase support package. When he has a problem he can open ticket and get support. Technician may watch tickets, provide support using "Logmein rescue" software and report hours, he spent. Administrator can create technician accounts and manage other of the application. With this script, it is possible to: - Self Service Portal - Let end users submit service requests via simple online forms. - Sort, search through, and deal with service requests using an efficient methodology. - Print reports on the state of help desk. - Communicate with users via Email and instant messages. - Utilize various features such as escalation, automatic notifications, a knowledgebase, and more. - Manage and monitor organization's inventory. Script includes a solid administration platform allowing to set various parameters of the applications with at most ease. Create custom fields that can either be used internally or filled in by the customer/user. Each custom field can be set to one or multiple department it belongs. Ideal for growing companies that want to reduce customer support costs by providing customers various sources to find answers and raise queries that they can easily track. Every action on a ticket by any member of the application is tracked. BPHelpDesk provides a no-nonsense tickets management page that would let admins and staff members to track every ticket efficiently. Main Features: Clients registration Clients purchase support packages Technicians provide support using "Logmein rescue" software Administrator can create packages and technicians accounts Chat and conversation log     What is BPowerHouse? ( Read about the company ) Outsourcing is the process of subcontracting web and software development to an organization outside your own company. Try it today! Would you like to outsource your next project? Bookmark our homepage to make sure you don't forget about our website next time you need to develop an IT project for yourself or your company. It's easy, fun and very affordable to outsource your project with us. BPowerHouse helps webmasters, web designers, programmers, software developers and business owners to develop their projects. Outsource projects and save a lot of money. Getting affordable work, programming and custom web design done for your website has never been easier. Web Development doesn't have to be expensive. Outsourcing will cut your expenses by more than 50%. If you never tried to contract work to another part of the world you have your chance today. We have a lot of satisfied clients around the world.